Frequently Asked Questions

Everything you need to know about shopping with White Fox Boutique UK.

How long does shipping take within the UK?

Standard shipping typically takes 2-4 business days, while Express shipping arrives within 1-2 business days via Royal Mail or DPD.

What is your return policy for UK customers?

We offer a 30-day return window from the date of delivery. Items must be in original condition with tags attached and hygiene seals intact.

Do I have to pay customs or import duties?

No, all orders shipped to the UK are inclusive of taxes and duties, so there are no hidden fees upon delivery.

Which payment methods do you accept?

We accept all major credit cards, PayPal, and flexible 'Buy Now, Pay Later' options including Klarna and Clearpay.

How can I track my order?

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link to monitor your parcel's progress.

How do I know which size to choose?

We provide a comprehensive size guide on each product page. Most of our styles run true to size, but we recommend checking specific fabric details for stretch.